How To Fix Epson Printer Offline Issue In Windows & Mac

What Is Epson Printer Offline Issue?

Epson printer offline issue is when printer is actually on and ready to print but computer shows it offline. This is the most common problem faced by Epson users. So, Today we will discuss the steps to fix Epson printer offline issue in windows. Firstly we will discuss the reason why this error occurs.

Reason Why Epson Printer Goes Offline

Wrong printer settings where your printer isn’t chosen as “Default Printer” may make your printer go disconnected.
The outdated printer driver.
Epson printer can’t connect with the PCs because of some equipment or programming-related issues.
On the off chance that your Epson printer is showing a disconnected message, it implies that there is some network issue between the Epson printer and PC

Steps To Fix ‘Epson Printer Says offline’ Error In Windows 10

Method 1- Uncheck ‘use printer offline’ option

Follow the steps to change Epson printer status from offline to online in Windows 10

Reboot or restart the printer.
Make sure printer is on & has network connectivity.
Log on to your computer.
Press Windows + R button.
Type Control panel and click on OK. After that control panel will open.
Now click on “Devices and Printers”.
Right-click on your Epson printer & Click on “See What’s Printing”.
After that click on printer & remove the check mark from “Use Printer Offline”.

Method 2- Troubleshoot Spooler Service If Stopped Or Paused

Press Windows + R button and Type “Services.msc” & click on “OK” button.
Go to “Print Spooler” option & make sure its status is running. If its status is stopped then right click on “print spooler” and click on start option.
Now check if the printer is back to the online. If not then see the other method which may Epson printer to stop working.

Method 3- Make Sure Clear All Printer jobs

Press Windows + R button and Type “Services.msc” & click on “OK” button.
Right click on “Print Spooler” and click on “Properties” option.
Now click “Stop” and hit OK button.
Open Windows File Explorer & type – %windir%\System32\spool\PRINTERS
After that select all the files in the Printer folder & delete them.
Again go to the spooler “Properties” & Click on start option then hit Ok button.
Restart your computer & check if it start working or not.

Method 4- Make Sure Printer Is Set on Default Mode

Open the Run Dialog Box from windows.
Type “control” and press Enter.
After that type control panel in run box.
Go to ‘Devices and Printer’ and click there.
Select your printer & Click on it to make sure that there is a check mark on ‘Set as Default printer’ option. If not then select the option.
After that you will be able to see a green check.
Finally your Epson printer says offline issue is resolved.

Method 5- Make Sure There Is Not Any Error In Printer Driver

Open the ‘Control Panel’.
Click on ‘Add or remove program’ option and right click on the printer driver.
After that click on ‘Uninstall’ option to remove your old printer driver.
Go to the ‘Device and Printers’ again & click on ‘Add printer’ option.
Click on ‘Add a network, wireless or Bluetooth printer’.
Now Install the software in Windows.
Lastly, Restart your your system to check if your “Epson printer keeps going offline on Windows 10” error has been fixed or not.

Steps To Fix ‘Epson Printer Keeps Going Offline On MAC’ Error

Method 1- Reset Apple MAC ‘Print Settings

On the Apple menu, Click on the “System Preference”.
Visit “Printer & Scanner ” section.
After that right click on your shown Epson printer & choose “Reset Printing System” option.
Enter your Mac user name and password & click OK.
After that add Epson printer using the ‘+’ icon.
Epson Printer will get back ‘Online’.

Method 2- Delete Extra Printer from MAC